Refund Policy

Commission an Artist provides services to artists and services to customers. We operate two seperate refund policies, please check the categories below for full details of our refund policies:

Customers

Our Artwork is mostly produced as a one of a kind, bespoke nature just for you. Therefore we don't offer a refund in the usual way, however we do offer you protection throughout the commission which you will find in our Terms & Conditions You will see that this consists of staged payments:

Progress images are signed off by the Customer and the following percentages of the initial payment received by Commission an Artist will be non-refundable.

The following sets out the progress image process, where at each stage the Customer signs off the artwork as acceptable:

Stage 1 - Progress Image 1 - Initial Outline - 50% of the payment is non-refundable

Stage 2 - Progress image 2 Colour Added - 75% of the payment is non-refundable

Stage 3 - Progress Image 3 Finished Artwork 100% of the payment is non-refundable

Artists

We offer a rolling subscription which you may cancel at any time. No refunds are given. If you wish to cancel your subscription you need to cancel before the end of the rolling period you are in. For example if you pay monthly and your next payment is due on 1st September, you should cancel before 1st September to avoid a recurring charge.